Careers

Build a career shaping how the world travels Japan.

We are a multilingual team of planners, writers, and operators helping travelers from around the world discover Japan. If you love craft, hospitality, and storytelling, come work with us.

Why WOW GO

Three reasons planners, writers, and operators stay and grow with us.

Multilingual by default

Daily work in Japanese, English, and Chinese. Bring your language and we will grow the rest.

Nationwide on the ground

From Hokkaido to Okinawa, our guides and partners span every region of Japan.

End-to-end journey ownership

From the first inquiry to the airport drop-off — you own the full trip, not just a slice.

Open positions

Three roles. One craft: making Japan unforgettable for every traveler.

Travel Planner · Operations

Full-time / Contract (negotiable)

Apply for this role

What you'll do

Plan and develop group tours and sightseeing itineraries
Adjust and optimize existing travel content
Coordinate with on-the-ground partners across Japan
Maintain and update itinerary information across channels

What we're looking for

Genuine interest in the travel industry
Basic PC skills (Google Workspace, Slack)
Working-level Japanese (N2 or above) for partner communication

Position details

Hours: 10:00 – 19:00 (1h break)
Days Off: Weekends off, year-end, congratulation/condolence leave
Salary: From ¥230,000 / month (based on experience)
Bonus: Performance-based
Benefits: Full social insurance, transport allowance, staff travel discounts, training, salary review

Multilingual Customer Support

Full-time / Contract / Freelance (negotiable)

Apply for this role

What you'll do

Handle customer inquiries (email and chat)
Confirm and support booking requests
Resolve first-line issues before escalation

What we're looking for

Strong communicator who enjoys working with people
Fluent in two or more of: Japanese, English, Chinese
Comfortable with shift-based schedules

Position details

Hours: Shift-based, 8 working hours / day
Days Off: Two days off per week (rotating)
Salary: From ¥1,300 / hour (based on experience and languages)
Bonus: —
Benefits: Social insurance (conditions apply), transport allowance, meal allowance

Web Content & Operations

Full-time / Contract (negotiable)

Apply for this role

What you'll do

Update and maintain the company website
Plan and write travel articles and landing content
Light photo and copy editing
Cross-functional support for customer operations

What we're looking for

Basic PC skills and willingness to write long-form
Eye for layout and visual detail
Japanese or English working level (Chinese a plus)

Position details

Hours: 10:00 – 19:00 (1h break)
Days Off: Weekends off, year-end, congratulation/condolence leave
Salary: From ¥220,000 / month (based on experience)
Bonus: Twice a year
Benefits: Full social insurance, transport allowance, staff discounts, training

Ready to join?

Tell us about yourself and the role you are interested in — we will get back within a few business days.

Apply now